Accessibility Statement for StellarTech Recharge

StellarTech Recharge is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for all, and applying the relevant accessibility standards to ensure we provide equal access to users of all abilities. Our aim is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Our Commitment to Accessibility

We believe that websites should be accessible to everyone, regardless of disability. This includes individuals with visual, auditory, cognitive, and motor impairments. We are actively working to improve the accessibility of our website and digital content.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. StellarTech Recharge is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Measures to Support Accessibility

StellarTech Recharge takes the following measures to ensure accessibility:

• Include accessibility throughout our internal policies.
• Integrate accessibility into our development and design practices.
• Provide continual accessibility training for our staff.
• Employ formal accessibility quality assurance methods.

Specific Accessibility Features Implemented

We have implemented several features to enhance the accessibility of our website, including:

• Semantic HTML: Using appropriate HTML5 tags to structure content logically and improve navigation for screen readers. For example, using <article>, <nav>, <aside>, <header>, and <footer> elements to define page sections.
• Alternative Text for Images: Providing descriptive alternative text for all images, ensuring that users who cannot see the images understand their purpose. For instance, an image of a phone being recharged will have the alt text: "A smartphone displaying the StellarTech Recharge app, showing a successful mobile recharge."
• Keyboard Navigation: Ensuring that all interactive elements are navigable using the keyboard, allowing users who cannot use a mouse to access all functionality.
• Color Contrast: Maintaining sufficient color contrast between text and background to improve readability for users with low vision. We use tools to verify that our color contrast ratios meet WCAG guidelines.
• Resizable Text: Allowing users to increase the text size without loss of content or functionality. Users can adjust text size using their browser settings.
• Form Labels and Instructions: Providing clear labels and instructions for all form fields, making it easier for users to understand what information is required.
• ARIA Attributes: Using ARIA attributes to provide additional information to assistive technologies, such as screen readers, to enhance the user experience.
• Consistent Navigation: Maintaining a consistent navigation structure across the website to help users easily find what they are looking for.
• Descriptive Link Text: Using descriptive link text that clearly indicates the destination of each link. Avoid generic phrases like "Click here."

Known Limitations

Despite our best efforts to ensure accessibility of StellarTech Recharge, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

• Older PDF Documents: Some older PDF documents may not be fully accessible. We are working to remediate these documents or replace them with accessible HTML content.
• Third-Party Content: We may use third-party content, such as embedded videos or social media feeds, which may not be fully accessible. We encourage third-party providers to improve the accessibility of their content.

Browser Compatibility

StellarTech Recharge is designed to be compatible with the following browsers:

• Google Chrome (latest version)
• Mozilla Firefox (latest version)
• Apple Safari (latest version)
• Microsoft Edge (latest version)

Assistive Technologies

StellarTech Recharge has been tested with the following assistive technologies:

• JAWS (latest version)
• NVDA (latest version)
• VoiceOver (latest version)

Feedback

We welcome your feedback on the accessibility of StellarTech Recharge. Please let us know if you encounter accessibility barriers on our website. You can contact us at:

• Email: accessibility@stellartechrecharge.com
• Phone: 555-789-1234 (Accessibility Support Line)
• Address: StellarTech Recharge, Accessibility Department, 456 Innovation Drive, San Jose, CA 95113

We try to respond to feedback within 5 business days.

Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you can file a formal complaint with our Accessibility Officer, Eleanor Vance. Complaints should be submitted in writing to the address above or via email to accessibility.officer@stellartechrecharge.com. We will investigate all formal complaints and provide a written response within 15 business days.

Date

This statement was created on October 26, 2023, and will be reviewed and updated periodically.